At Grow Counseling, we do not currently bill any managed care payers for services.  As we expand, this may change, and current clients will always be kept up to date if we change our policy and practices. 


Here’s our top reasons why:









Questions to Ask Your Insurance Company

For some people with insurance, you may be able to use your benefits via out-of-network reimbursement.  Here are some questions to help you find out if your plan includes these types of options. ALWAYS ask for a confirmation number and the name and ID number of the person who gives you this information.  Read information they give you back to them, and ask if the call is recorded for future reference.  Keep a record of the date, time, and person you spoke with along with the answers you record. 

  • Do my benefits include out of network mental health services?

  • What is my deductible? 

  • Is it required that I get preauthorization before I start counseling out of network, if I want to be reimbursed? If yes, what is the process?

  • How much of my costs can I be reimbursed for after meeting my deductible?

  • Does my counselor need to provide a specific diagnosis for me to be reimbursed?

  • Is there a calendar year limit to the number of sessions I can have?

  • Does my primary care doctor need to write an order for counseling in order for it to be covered?

  • What credentials does a provider need to have for reimbursement?  (Examples: LPC, MFT, LCSW, Licensed Psychologist, independent licensure)

  • If I submit a superbill for reimbursement, how much will be returned to me?  Do I need to provide anything else along with the superbill?

  • Is there a time limit after I have a session to submit superbills for reimbursement?

  • How do I get reimbursed for out of network mental health services? How long will reimbursement take?

  • What’s the submission process for reimbursement?  What do I need to send?

Grow Counseling Inc

113 East Washington Street

Suite 9 & 10

Kirksville, Missouri 63501

Office: (660) 988-9669

Fax: (660) 956-4278

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© 2019 by Grow Counseling Inc